DESK REVIEWS | 05.03.07. Bankers, financial service staff

DESK REVIEW | 05.03.07. Bankers, financial service staff

HSBC, one of the largest banks providing local retail banking service, is the first bank which has registered as Dementia Friends in Hong Kong. With the help from the Hong Kong Alzheimer’s Disease Association, the bank had trained and deployed dementia specialist staffs, namely Dementia Friends Ambassadors, into their branches to support persons with dementias and their carers in daily financial matters (https://www.about.hsbc.com.hk/-/media/hong-kong/en/news-and-media/190516-basic-banking-account-eng.pdf). Other than HSBC, there is no information showing that other banks have similar initiatives which provide staff training on dementia.