There is no information on payment for accessing services for people with dementia or their carers. However, Alzheimer’s Indonesia sells various merchandise such as books and stationeries to raise funds for the operational costs of the provided services (https://store.alzi.or.id/product). We have learnt informally that ALZI is testing a new program called ‘care navigator’ which provides online support to family carers by connecting them to experts who can help them address problems they are facing at home, such as behavioural and psychological symptoms of dementia (BPSD), combined with education sessions on dementia care skills. One session costs about IDR 500,000 (approximately USD 30, rate as of July 2020), which is put towards the operational costs of the programme.